Shieldbyte Infosec | Global Offices
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Sales, Support, Training & Partnerships. We respond within 24 hours during business days (Mon-Fri, 10:00-18:00 IST).
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Global offices
Meet our teams across regions. Book an appointment before visiting.
1301 & 1302 MICL Aaradhya Four Point,
H Wing
Naidu Colony, Pant Nagar,
Ghatkopar East
Mumbai,
Maharashtra 400075,
India
24A Trolley Square,
Unit #4099, Wilmington,
Delaware - 19806,
United States of America
IFZA Business Park, DDP
Premises No - 62871 – 001
Dubai Digital Park, Dubai Silicon Oasis,
Dubai
United Arab Emirates
Support & Response Times
Business Hours: Mon-Fri, 10:00-18:00 IST (Asia/Kolkata).
Critical Incidents (P1): 2h acknowledgement, 8h workaround; 24h RCA draft.
High (P2): 4h acknowledgement; 2 business days resolution target.
Normal (P3): 1-3 business days.
Training Queries: Response within 24 hours (workdays).
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