Data Security Policy
Our commitment to confidentiality, integrity, and availability of data across people, process, and platforms - aligined with ISO 27001, NIST, and applicable privacy laws.
ISO 27001 Aligned
DPDPA / GDPR Ready
Secure SDLC
At Shieldbyte Infosec, data protection lies at the core of our operations. We are committed to safeguarding every piece of information entrusted to us by our clients, partners, and team members. This Data Security Policy defines the standards and practices we follow to ensure the confidentiality, integrity, and availability of data across our systems and services. This policy applies to all employees, contractors, consultants, and third-party service providers engaged with Shieldbyte Infosec. It covers all information assets, including digital, cloud-based, and physical data, as well as devices, networks, and applications used for processing or storage. By extending its scope across departments and geographies, our policy ensures consistent protection of information throughout its lifecycle.
We uphold fundamental security principles such as least privilege, defense-in-depth, encryption, and accountability. Access to information is restricted based on job role and necessity, while multiple layers of controls - from network firewalls to application hardening - ensure comprehensive protection. Strong encryption safeguards sensitive data in transit and at rest, and all actions are logged to maintain traceability. To maintain clarity in protection levels, we classify data into three categories: Public, Internal, and Sensitive. Public information includes openly published materials, Internal data refers to operational content not meant for external distribution, and Sensitive data covers personally identifiable information (PII), client audit results, health and financial records, and regulatory reports. Each category has defined controls to prevent misuse or unauthorized disclosure. Strict access control and identity management practices are followed. Multi-factor authentication, role-based authorization, and regular access reviews ensure that only authorized individuals can interact with critical systems or sensitive data. Accounts are deactivated immediately upon exit or role change, and privileged actions are continuously monitored.
Data protection is enforced through industry-standard encryption protocols. We use encryption keys that are securely managed using hardware vaults or cloud key management services with enforced rotation and restricted access. Credentials, API keys, and secrets are never hardcoded or stored insecurely. Secure development and vulnerability management are integral to our engineering process. All code undergoes security testing, peer review, and dependency analysis. Internal and external experts conduct penetration testing, and critical vulnerabilities are remediated within strict, risk-based timelines. Patching and updates are prioritized to minimize exposure windows. Comprehensive logging and monitoring systems capture access and behavioral analytics, enabling real-time detection of anomalies or policy violations. Log data is centralized via SIEM platforms and retained for forensic analysis and regulatory validation. Audits validate both control effectiveness and policy adherence. Physical security measures protect on-premise systems and infrastructure. Offices and data centers are access-controlled using biometric or key-card mechanisms. Servers and network hardware are held in restricted zones, and endpoint devices are encrypted and remotely wipe-capable. Asset inventories are maintained to prevent data loss or theft.
During a Security incident or breach, Shieldbyte follows a structured Incident Response Plan. Incidents are categorized, contained, investigated, and resolved according to severity. Affected stakeholders are informed in compliance with legal requirements, and post-incident reviews capture lessons to strengthen our defense posture. Major incidents invoke Business Continuity and Disaster Recovery plans. Change management processes prevent unauthorized or untested modifications. All infrastructure and application changes require documented approval, impact assessment, rollback readiness, and audit logging. Infrastructure-as-code practices ensure that configurations remain consistent, reproducible, and secure. Backup and restoration mechanisms ensure business continuity. Critical systems are backed up periodically to encrypted storage across multiple locations. Restoration procedures are tested regularly to ensure operational recovery in case of data loss, ransomware, or system outages. are defined as per client commitments. Policy compliance is enforced through internal reviews, external audits, and disciplinary procedures. Employees receive continuous security education, and deviations or violations are addressed promptly. Third-party audits, including ISO and regulatory checks, assess the maturity and effectiveness of our controls. This Data Security Policy is subject to periodic review and updates. At a minimum, it is reassessed annually or whenever legal, business, or technological changes necessitate revisions. All amendments are reviewed and approved by executive leadership to ensure Shieldbyte Infosec maintains the trust expected by global, regulated enterprises.